8 Tips to Simplify the Work Permit / KITAS Process

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Work Permit Application

Ever since the Indonesian government decided to automate the manpower and immigration systems, we often hear a lot of expatriates complain about the “tough” regulatory requirements, requiring them for instance to have a minimum of 5 years of work experience prior to applying for a local work permit. Many expats assume incorrectly that the government implemented these regulations recently in an effort to make the KITAS/work permit application process harder. They think that the Indonesian government is trying to reduce the number of expatriates in Indonesia through tougher regulations.

Well, to be fair to the Indonesian government, these “tough” regulations were actually put in place many years ago, but the government had difficulty enforcing the rules since the work permit application process was processed manually. Just a few years ago many agents in the market were able to circumvent official regulations and deliver KITAS’ and work permit application for clients who weren’t able to meet the official requirements.

We’ve seen many cases among expats for instance where individuals are registered with the government with job titles that don’t correspond to their real responsibilities but were chosen simply to expedite their work permit application process. Most expatriate employees and their employers were fine with this arrangement and were happy as long as they received the permits they required.

Today, as a result of automation, the Indonesian government is able to enforce the regulations it has put in place in the past and agents cannot dodge regulations or provide false information without facing serious consequences both for themselves and for their clients. Therefore, it’s important that expats applying for work permits application protect themselves by taking steps to understand how the process really works. With this in mind, we’ve prepared a list of tips we think would be very helpful for expatriates going through the KITAS / work permit application process:

1. Use Agents or Consultants Who Understand the Official Government Regulations

A consultant who fully understands the regulations extremely well and can provide assurances that they will not use any unscrupulous methods to acquire your KITAS / work permit.

2. Prepare The Key Documents by Yourself or make sure the Company sponsoring you is doing it

Do not leave this to the agents. Whenever an agent is submitting a document on your behalf, make sure you read it and understand what it means. The manpower department now insists that a PIC from the sponsor company is involved in the process (there will be a call from the ministry to this person). The idea is to make sure that sponsoring companies know what they are signing up for.

3. Insist on signatures from the company PIC (not the agent) on the application

This will ensure that you can review the application before it is submitted into the system by the agent, and will also help ensure that the Company sponsoring you understands the application well.

4. Designation and Duration

Make sure the designation and duration sought in the application are suited to the position of the expatriate

5. Make sure the data is inputted correctly by your agent

Many times we see mistakes in the minor details (wrong addresses, wrong positions, etc.) which can come back to haunt you when you try to extend your KITAS.

6. Submit All Official Documents

Make sure all official documents which need to be submitted (e.g. Domicile letter, TDP, Wajib Lapor, BPJS, etc) are updated in order to avoid delays.

7. Make sure your agent provides you with the original versions of the following documents

RPTKA , IMTA (work Permit), ITAS (this is e-KITAS now), Police, and Civil registrations. Most of these documents are required when you need to get an EPO (Exit permit) or a KITAS extension.

8. Prepare for Bugs

Please remember always that since this is a newly automated system there are often some technical glitches at times and so you should plan well in advance. Be ready for an overall time frame of 4-6 weeks for the ITAS to be ready.

Conclusion of 8 Tips To Simplify The Work Permit Application Process

These tips are aimed at guiding you through the work permit application process. For additional help or questions, don’t hesitate to reach out to us at Permitindo. You can contact us via phone at +62 21 5700 451, or email me at contact@permitindo.com. Our consultants are here to support you in understanding the regulations and ensuring that you successfully navigate the KITAS/work permit application process.

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